Rapido bike taxi service in Guwahati was suspended by the transport department on February 22 for not having valid documents to operate in the city.

A team of transport department officials carried out a raid at the Rapido office in Guwahati on February 22 and instructed the company to shut down the bike taxi service in Guwahati immediately.

“The app-based bike taxi service does not have valid documents and are riding the bikes without any proper documents. The transport department on August 25 last year had issued a three-day notice to the bike aggregator to produce permits under which it was operating in the city. But they did not produce any documents,” District Transport Officer Bapan Kalita was quoted as saying by Assam Tribune.

There was no official comment from Rapido till the filing of this report.

Rapido claims to operate more than 1,000 bike taxis in Guwahati since its launch in the city in December, 2018. The startup, with headquarter in Bengaluru, provides technology-based services for booking two-wheelers through their mobile application. The service is available in Shillong as well.

The Assam transport department has also launched operations against app-based cab services. Organisations related to app-based cabs like Ola and Uber on Saturday met DTO Kalita and discussed various issues related to plying of cabs in the city. “The issues with Ola and Uber will be solved soon,” Kalita said.

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