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After an Ola Electric scooter met with an accident in Guwahati injuring the rider, the customer has served the company a takedown notice for publishing the scooter’s telemetry data on social media.

The Assam Kaziranga University admissions

On April 15, Guwahati resident Balwant Singh said that his son had been in an accident “due to a problem in regenerative braking where, instead of slowing down, the scooter accelerated, sending so much torque that he had an accident.”

The rider was overspeeding, according to Ola Electric’s probe last week.

“This is my notification to @OlaElectric to remove my telemetry data that they have released in public without my authorization, in violation of privacy laws, as well as the graphs whose validity has not been validated by me or law enforcement agencies. In the event that @bhash (Bhavish Aggarwal) does not comply, I will pursue legal action against him,” Balwant Singh tweeted, along with a screenshot of the takedown notice.

According to Ola, the accident was thoroughly investigated, and “evidence clearly demonstrates that the rider was overspeeding throughout the night and that he braked in panic, consequently losing control of the vehicle.”

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“The automobile was in perfect condition,” Ola Electric said.

Balwant Singh’s son was driving an Ola S1 Pro when the accident occurred on March 26.

“The scooter took to the air before colliding and skidding. My son was admitted to the hospital on March 26 with a fracture in his left hand and 16 stitches in his right hand as a result of an Ola S1 Pro malfunction,” tweeted Balwant Singh.

According to Ola Electric, the scooter’s speed on the night of the accident was between 95 and 115 kilometres per hour.

Three brakes were used simultaneously at the moment of the accident – front, rear, and regenerative – reducing the speed from 80 km/h to 0 km/h in three seconds.

As a precaution, Ola Electric has voluntarily recalled 1,441 e-scooters to undertake a thorough health check on the affected batch.

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