News & Information From Northeast India

No ban on app-based taxis in Guwahati: Assam transport minister

As confusion over fate of app-based taxis in Guwahati prevailed for the past several days, state Transport Minister Chandra Mohan Patowary met and interacted with senior representatives of Uber, Ola and Rapido companies in Guwahati on February 26.

Issues related to safety and observance of Motor Vehicle rules and regulations were discussed during the meeting. Patowary clarified that there is no ban or restriction on running of Ola, Uber or Rapido vehicles in Guwahati city.

The minister added that all safety norms must be followed to ensure passenger’s safety. He also expressed his support in providing urban connectivity to these agencies.

The companies conveyed their thanks for constant support from the government and assured that all safety norms as prescribed by the government would be followed.

Proful Lall, Head of Corporate Affairs at Rapido, said all riders of Rapido are verified and trained. They are given two helmets – one for the rider and another for the passenger. He also informed that there is provision of SOS (emergency button) which can be used by the passengers. They constantly monitor the movement of bikes so that they do not cross the speed limit.

Anudeepika Jain, Public Policy Lead, Eastern India at Uber informed that they follow the highest safety standard across all countries. There is a control room in Guwahati where operating vehicles are monitored. They also shared the information that Guwahati is one of the few cities in India where female drivers have been enrolled in their business model.

Bhaskar Borah, Cluster Head at Ola also agreed to follow the Motor Vehicle act and road safety norms. The companies assured to work closely with the government to provide the best urban mobility for safe and effective service in Guwahati.


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